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What should you do if your Morgantown home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your family members – against the various risks you might experience, like theft, flooding, and fire. Even though your home may be ready, that doesn’t mean you are. Do you understand what to do if your Morgantown home alarm system goes off? The blaring of an alarm can be jarring, confusing, and might cause panic. Your best option is to stay calm and follow these easy suggestions.

Actions to Take Whenever Your Home Alarm System In Morgantown Triggers

It’s a scenario no one wants to face, but it’s also why you installed a home alarm system originally. You’re awakened from a deep sleep with the distinct blasting of an alarm after a home security component has been activated. So what should you do?

  1. Stay calm. This is simple to say but harder to accomplish when your home security alarm is blaring, and your pulse is beating rapidly. But keeping a cool head is the optimal way to assess the situation. Avoid the impulse of trying to handle the emergency alone and let your monitoring professionals and first responders perform their job.
  2. Take care of your family. Your main focus should be your family members and moving them to safety. In the case of a intrusion, this might involve moving to a predetermined safe zone as far from points of entry as possible. Chances are your alarm already scared off the invader, but it’s always smarter to be safe than sorry. If there’s fumes or flames, you ought to exit your home without delay.
  3. Don’t forget your cell phone. These days, almost all homeowners have their phones with them always, but you may fail to grab it during a crisis. It’s a good thing to have. You’ll have the opportunity to stay in touch with your monitoring specialists and obtain updates through your home security app.

Connect With Your 24/7 Monitoring Team

Whenever your home alarm system in Morgantown goes off, your round-the-clock monitoring specialists will spring to action. Their first move is to validate your alarm, and that includes reaching out to you. The procedure they abide by is dependent on the type of emergency. To illustrate, when a medical emergency is triggered, a single attempt will be made to get in touch with you before first responders are deployed. In the event of a burglary alarm - the most typical kind of event - a monitoring specialist will follow these procedures to reach out to you:

  • An attempt will be made to communicate with you via the central command panel. You will typically be requested to provide a passcode.
  • If that isn’t successful, a call is attempted to your primary contact number.
  • An alternate number or your primary contact person is tried next.
  • If there is still no answer, area police officers are sent.
  • Your monitoring specialists will try to reach you again after the proper authorities are contacted.

If you're not in a position to communicate with monitoring staff, don't worry. Support will still be sent even when you're not able to verify the emergency.

Be prepared for any situation with a Vivint home alarm system in Morgantown

Be prepared for any crisis with a modern home alarm system in Morgantown from Vivint. Dial (304) 903-6090 to begin the customization of your home’s security today.